FAQs - せとうち湊のやど

Q: Can you keep our luggage after we check out?

We will keep your luggage at the LOG reception, located next to Setouchi Minato no Yado.

Q: We'd like to leave early in the morning…

You can check out any time. Please contact us for your request.

Q: When is check-in and check-out?

Check-in…15:00 - 20:00 Please let us know your expected arrival time and transportation. Our staff will guide you to our accommodation. *If you expect to arrive after 20:00, please make sure to let us know in advance. Check-out…11:00

Q: Is the structure barrier free?

We're sorry about that there are some stairs and level-changes in the properties, and these are not barrier free.

Q: Do you have internet access?

Wi-Fi is available for free for internet access. The password is written in the room book. Please bring your own PC or smart phone. * Please understand that we cannot take responsibility for problems such as data leakage or viruses caused by connecting internet.

Q: Is there a refrigerator?

Yes. Please feel free to use the refrigerator for any drinks and food you buy. (After you leave, any remaining food and drink will be discarded by our staff). *Other furnished appliances are an automatic washing machine with dryer, a humidifier, and a television.

Q: What kinds of kitchen utensils are available?

Kitchen utensils: Dishware: plates (mid size, small size, petit size, bowls) for maximum number of guests, glasses, cups, teacups, coffee cups, chopsticks, forks, spoons, knives, etc. Cooking utensils: knives, cutting board, pot for IH cooker, pan, peeler, long chopsticks, rice scoop, ladle, spatula, bowls, strainers, etc. Cooking devices: microwave, toaster, refrigerator, rice cooker, table IH cooker, kettle. Others: cloth for dishes and table, dish soap, sponge, plastic wrap, foil, wine opener with bottle opener, garbage can, etc. *Seasonings are available for free. If you'd like to use them, please let us know in advance. For detailed information about kitchen utensils, please contact us. We'll send you a detailed list by e-mail.

Q: What amenities are available?

Available goods: bath towels, face towels, shampoo, conditioner, body soap, toothbrush, razor, hair brush, cotton swab, room wear (thin one-piece type room wear with short sleeves for men and women) Not included: wash towel, cosmetics (lotions, creams, etc.)